Taking my RV in for a checkup

Like the nervous feeling we get when we visit a doctor's office for a check-up, so it is when we take our RVs in for service. There's so much that could be wrong.

But just as we feel relieved and elated when we leave the doctor with a clean bill of health, so we want to kick up our wheels and shout Yes!!! when the service tech at our garage gives our motorhome an “everything looks good” report.

That's how I was when I took my 2006 RS-Adventurous in for a 60,000 mile oil change and check up the other day. My service dealer is Hoekstra Specialty Vehicles in Troy, MI and as I prepare for a long and extended trip west in my motorhome next week, I wanted a through inspection of all things mechanical.

Daryl Brown of Hoekstra Specialty Vehicles in Troy, MI running the Mercedes diagnostic check on my RS

What I got was high praise for the way Roadtrek modifies the Sprinter vehicle.

“Those Roadtrek people make a first class motorhome,” said Sprinter Service Advisor Daryl Brown as he walked me underneath the hoist-raised Roadtrek, pointing out how everything from the generator to the water tanks and propane system was mounted securely to the frame, cables were tied down, nothing was rubbing and all the plumbing and electrical systems were routed in straight lines. Brakes, the exhaust system, the Mercedes engine and tires passed the inspection with flying colors.

“You should see the mess under here in some of the vehicles I see,” he said. “This is excellent. First class.”

Brown, who works exclusively on the Sprinter platform, said I could expect to get at least 300,000 miles on my unit, “more if you keep it maintained properly… these Sprinters are very reliable vehicles.”

I think his assessment explains why the Type B motorhome market is so hot. While all Type Bs are selling well – sales for type A and C motorhomes are pretty flat – it's the Sprinter platform that is at the heart of the statistics. I'll be writing more about this soon.

But after the visit to the service center yesterday, I know I'll be driving my RS with a lot more confidence. And pride in what a good motorhome I have.





  • Ed Bickford

    I have a 2010 Roadtrek SS Agile. It’s a Mercedes chassis and there is only one dealer in the state of WA that can do a full service on it. This is very disturbing because if you need service while traveling accross country the nearest dealer may be a few states away. I have checked with dodge dealers and freightliner and they have no documentation on the mercedes chassis. This is something you should report on.

    • Eric Coulter

      We are a Freightliner Sprinter dealer in Michigan. There is no difference between the Mercedes Sprinter and the Freightliner Sprinter other than the badging. We can perform all service, along with warranty repairs, to any Mercedes Sprinter. If you ever need to find a dealer, contact the Daimler Vans USA Customer Assistance Center at 877-762-8267.